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Verizon Delivers Communications for New York and the US Navy Hospital Ship Comfort PDF Print E-mail
Monday, 18 May 2020 06:15


Anything having to do with a big ship is a big job. Especially when time is of the essence.

Verizon worked with the US Navy to deliver connectivity for the Navy hospital ship USNS Comfort, a Navy medical treatment facility that includes 1,000 hospital beds, 12 operating rooms, radiology capabilities and a pharmacy. Verizon was able to quickly enable fiber connectivity via a secure, dedicated circuit, which allows the medical community to remain in sync with each other and patients and to support critical IT capabilities to staff. The ship is so big they had to dredge the harbor in order for it to dock at Pier 90.

The USNS Comfort was deployed to New York City to serve as a referral hospital for non-COVID-19 patients and alleviate stress on hospitals. "Essentially, they needed to support onboard comms," explained Carole Byers, Managing Director of Defense and National Security Programs. "We understood the importance of the mission both for our direct customer, the U.S. Navy, but also for New York City."

According to Marline Grant, Engineering Director, New York Metro, "We needed to ensure we had fiber and copper facilities at the port. Overnight, we were able to assemble a team that was able to do what normally takes 30 days and get it done in a day or two."

"The PMO, order management, engineering and field tech teams literally worked through the night, all day Saturday and all-day Sunday," said Carole. "By Sunday mid-afternoon, we had completed the objective and we were ready to receive the Comfort on Monday."

"This was a massive team effort involving 50 plus people in multiple organizations inside Verizon," said David Rouse, Managing Client Partner. "Everybody rallied around the moment. It was just amazing to watch everyone come together."

"Enabling the U.S. Navy to deliver on its mission is at the core of what we do at Verizon: We are here to serve wherever and whenever we’re needed," said Andrés Irlando, president of Public Sector and Verizon Connect.

"Enabling the U.S. Navy to deliver on its mission is at the core of what we do at Verizon: we are here to serve wherever and whenever we’re needed," said Andrés Irlando, senior vice president and president, Public Sector and Verizon Connect at Verizon. "Whether it’s providing mission-critical connectivity and mobile solutions to floating hospitals, work-from-home solutions for government agencies or enabling American students to learn from home, we are proud to be able to deliver necessary solutions in response to COVID-19."


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